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FAQs - Tree Tops Caravan Park | North Wales, Prestatyn
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FAQs.

HAVE A QUESTION?

DO YOU HAVE ANY INFORMATION YOU CAN SEND ME?

We’ll happily send you a brochure by post or email. You can either complete the form on the Contact Us page of our website or call us on 01745 560279.

TENTS, TOURERS & HOLIDAYS

Unfortunately, we do not take tents, tourers, or have a letting fleet. All the caravans and lodges are privately owned and there is no subletting on the Park.

DOGS & OTHER PETS

We are a pet-friendly park. In fact, many of our owners have caravans so they can holiday with their pets!

 

Dogs must be kept on a short lead around the Park.

We have two dog walking areas for you to enjoy. We ask that dogs are kept under the owners’ control at all times.

HOW LONG IS YOUR SEASON?

Tree Tops is open for nine months and one week. The season starts on 1st March and ends on 7th December.

We have a small lodge development, called Orchard Meadow, which opens for ten and a half months, from 1st February to 15th December.

WHAT ARE THE ANNUAL RUNNING COSTS?

For the 2025 season the pitch fees for static caravans start from £4200 including VAT for a 9 month and 1 week holiday season.

Pitch fees for lodges on our Orchard Meadow development are from £4950 for a 10 and a half month holiday season.

 

The Rates, Water & Refuse fee for the period 1 July 2025 to 30th June 2026 is £306.13.

 

Utility charges, for gas and electricity, are billed twice per year based on usage.

 

There is also the cost of having your caravan winterised by an external registered heating engineer. This is arranged between the customer and engineer.

Insurance premiums depend on the value of the caravan. We will happily provide a quotation.

Tree Tops Caravan Park Ltd is an Appointed Representative of Bspoke Lifestyle Ltd and is authorised and regulated by the Financial Conduct Authority, FRN number 413835. Compass Insurance is a trading name of Bspoke Lifestyle Ltd, registered in England and Wales under Company Number: 11429456 at Registered address: 7 Pullman Court, Great Western Road, Gloucester GL1 3ND. Bspoke Lifestyle Ltd is authorised and regulated by the Financial Conduct Authority, FRN Number: 820727.  

DO YOU OFFER ASSISTANCE WITH ANY NECESSARY REPAIRS & MAINTENANCE?

There are some repairs and maintenance tasks we can carry out ourselves.

 

Where we can’t, we have a comprehensive list of trusted local contractors to help you.

DO YOU ONLY SELL NEW CARAVANS?

No. We usually have a good selection of new and pre-owned caravans and lodges for sale.

Our pre-owned caravans and lodges are always in great condition.

HOW MUCH DO CARAVANS COST?

We try to have a range of caravans to suit most budgets. If you can’t see a caravan you like on our website, please call our office on 01745 560279 and we will do our best to help you.

WHAT FACILITIES DO YOU HAVE ON SITE?

Tree Tops is a home-from-home with the services to match!

 

We have a launderette, a library, a children’s play area, an outdoor gym (restrictions apply), two dog-walking fields, a 22kW EV charging point (for up to two vehicles), plus our beautiful, multi-award-winning grounds and gardens.

 

Free WiFi is available as standard across most of the park.

We have recently installed a premium WiFi connection, suitable for streaming and gaming. This is available across most of the park at an extra charge for installation and usage.

 

Our park is secured by a barrier system which only allows access to recognised vehicles.

DO YOU HOLD ANY SOCIAL EVENTS AT TREE TOPS?

Tree Tops is a really friendly and social caravan park and lots of our caravan owners love to meet and socialise together!

 

Most years, we hold several annual events, such as Easter Egg hunts and Halloween Trick or Treating for our Tiny Tree Toppers, and a summer event, usually on the August Bank Holiday weekend.

 

We also regularly host coffee and cake mornings in aid of local charities.

 

These are all well-attended and enjoyed by our Tree Toppers!

BUYING A STATIC CARAVAN HOLIDAY HOME

Alongside buying a home or choosing a new car, purchasing a static caravan is both a lifestyle choice and a significant investment.

There are many things to consider before going ahead so it pays to spend some time thinking about the reasons you want to buy and thoroughly doing your homework before committing.

Choosing a location is just the first step. The next is to set a budget – both a minimum and maximum – and to draw up a shortlist of parks in your chosen location.

Our many years of experience and numerous satisfied customers have shown that our Caravan Park in North Wales is a perfect retreat location.

It’s important, too, to check a sites’ fees and always insist on seeing a parks’ site agreement in advance, exploring the terms and conditions thoroughly.

If a park won’t share their agreement with you, ask yourself – and them – why.

Make sure you check any paperwork thoroughly and look carefully at the length of time a site will grant a licence for.

Check out disconnection charges and, if you think you might sell your caravan at a later date, be clear in advance about what would happen to your caravan during that period.

Asking questions at this stage avoids unnecessary surprises in the future and ensures your purchase goes smoothly.

If you need more help, we’re always happy to answer questions. You can reach us on 01745 560279.

 

Do caravans depreciate?

Yes, they do depreciate and you should consider them a long-term purchase.

We encourage customers to use their caravans as much as possible to ensure they get the best value for money over the term of their ownership.

CAN I ARRANGE MY CARAVAN INSURANCE THROUGH THE PARK?

We do offer insurance and most of our customers opt to insure through us.

Our preferred supplier is Compass Insurance. We have worked with Compass for over 25 years and have always found them to provide the cover in line with the requirements of our owners.

Tree Tops Caravan Park Ltd is an Appointed Representative of Bspoke Lifestyle Ltd and is authorised and regulated by the Financial Conduct Authority, FRN number 413835. Compass Insurance is a trading name of Bspoke Lifestyle Ltd, registered in England and Wales under Company Number: 11429456 at Registered address: 7 Pullman Court, Great Western Road, Gloucester GL1 3ND. Bspoke Lifestyle Ltd is authorised and regulated by the Financial Conduct Authority, FRN Number: 820727.

CAN I MAKE A HOLIDAY CARAVAN / LODGE MY MAIN RESIDENCE?

Tree Tops Caravan Park is licensed by Flintshire County Council to site caravans for Holiday Recreation use only.

Caravans cannot be used as your main or only home.

 

The following links will give you more information.

If you require any further information please call 01745 560279, and we’ll be happy to help.

WHERE IS YOUR PARK LOCATED & WHAT IS THERE TO SEE & DO LOCALLY?

Tree Tops Caravan Park is located just off the A548 Coast Road and close to the A55.

There is SO much to see and do locally!

The coastal town of Prestatyn is less than 10 minutes’ drive away. There are supermarkets, pubs and restaurants, a cinema, amusement arcades, as well as an array of independent shops.

Talacre Beach is just a 5 minute drive from Tree Tops, home to sand dunes and the Point of Ayr Lighthouse.

Llandudno is a 45 minute drive away, with its famous pier, the Great & Little Orme, plenty of shops, a theatre, and the Alice in Wonderland Town Trail.

ACCESS STATEMENT

At Tree Tops we endeavour to make our park as accessible as possible to all.  We are situated on a hillside which can make things difficult for some, but there are large areas of the park where access should be no problem.

Sadly none of the caravans for sale have ramps installed.

All our public spaces, Reception, Launderette, and the Main Office have ramped access.

OUR TEXT & IMAGES

All of the text and images on our website are the property of Tree Tops Caravan Park Ltd unless otherwise stated.

If you would like to use any of our photographs or copy, please ask before doing so.  We are often happy to share!

DO YOU HAVE ANY INFORMATION YOU CAN SEND ME?

We will happily send you a brochure by post or by email. You can either complete the form on the contact us page of our website or you can call us on 01745 560279.

TENTS TOURERS & HOLIDAYS

Unfortunately we do not takes tents, tourers or have a letting fleet. All of the caravans are privately owned and there is no subletting on the park.

Dogs and Other Pets

We are a pet friendly park, in fact many of out owner have caravans to that they can holiday with their pets.

HOW LONG IS YOUR SEASON?

Tree Tops is open for nine months and one week. The season starts on 1st March and ends on 7th December. We have a small lodge development called Orchard Meadow. This opens ten and a half months, from 1st March to 15th January in the following year.

WHAT ARE THE ANNUAL RUNNING COSTS?

For the 2020 season the pitch fees for static caravans start from £3400 including VAT for a 9 month and 1 week holiday season. Pitch fees for lodges on our Orchard Meadow are from £4200 for a 10 and a half month holiday season.

Rates, Water & Refuse for the period 1 July 2019 to 30th June 2020 season is £296.10.  Insurance premiums depend on the value of the caravan, we will happily provide a quotation.

DO YOU ONLY SELL NEW CARAVANS HOLIDAY HOMES?

No, we usually have a good selection of new and pre-owned caravans. Our pre-owned caravans are always in great condition.

HOW MUCH DO CARAVAN COST?

We try and have a range of caravans to suit most budgets. If you can’t see a caravan you like on our website, please call our office on 01745 560279 and we will do our best to help you.

BUYING A STATIC CARAVAN

Alongside buying a home or choosing a new car, purchasing a static caravan is both a lifestyle choice and a significant investment.

There are many things to consider before going ahead so it pays to spend some time thinking about the reasons you want to buy and thoroughly doing your homework before committing.

Choosing a location is just the first step. The next is to set a budget – both a minimum and maximum – and to draw up a shortlist of parks in your chosen location. Our many years of experience and numerous satisfied customers have shown that our Caravan Park North Wales is a perfect retreat location.

It’s important, too, to check a site’s fees and always insist on seeing a park’s site agreement in advance exploring thoroughly the terms and conditions. If a park won’t share their agreement with you then ask yourself – and them – why.

Make sure you check any paperwork thoroughly and look carefully at the length of time a site will grant a licence for.  Check out disconnection charges and, if you think you might sell your caravan at a later date, then be clear in advance about what would happen to your caravan during that period.

Asking questions at this stage avoids unnecessary surprises in the future and ensures your purchase goes smoothly. If you need more help, then we’re always happy to answer questions and you can reach us on 01745 560279.

CAN I ARRANGE MY INSURANCE THROUGH THE PARK?

We do offer insurance and most of our customer opt to insure through us. Our preferred supplier is Compass Insurance. We have worked with Compass for over 25 years and have always found them to provide the cover in line with the requirements of our owners.

CAN I MAKE A HOLIDAY CARAVAN / LODGE MY MAIN RESIDENCE

Tree Tops is licensed by Flintshire County Council to site caravans for Holiday Recreation us only.  Caravans cannot be used as your main or only home.

The following links will give you more information.

If you require any further information please call 01745 560279, we’ll be happy to help.

ACCESS STATEMENT

At Tree Tops we endeavour to make our park as accessible as possible to all.  We situated on a hillside which can make things difficult for some, but there are large areas of the park where access should be no problem.

All of our public spaces, Reception, Laundrette and the Main Office have ramped access.

Sadly none of the caravans for sale have ramps installed.

OUR TEXT & IMAGES

All of the text and images on our website are property of Tree Tops Caravan Park Ltd unless otherwise stated.  If you would like to use any of our photographs or copy, please ask before doing so.  We are often happy to share!

WONDERFUL TREE TOPS

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